Trained on your specific knowledge base (services, pricing, stock, and booking calendars), this RAG-powered WhatsApp assistant runs on official Meta Cloud APIs. Eliminate lead drop-off and automate sales.
Give your assistant a name, role, and brand voice. Choose tone (warm, professional, formal, energetic) and define exactly what it should — and should not — say. Every business gets its own character.
Import your services, pricing, delivery rules and booking schedules from a URL or enter them manually. The assistant speaks only from approved data — zero hallucinations.
For VIP inquiries, price negotiations, refunds, or complaints, the AI silently routes the conversation to a human representative with a full context summary attached.
Define the assistant's focus areas, competitor comparison bans, legal restrictions, and greeting templates. Update from the panel at any time — no redeploy needed.
The assistant can check live stock, create bookings, track shipments, and send payment links mid-conversation. Connects to your existing systems via webhook — no developer required.
A persistent profile is built for every contact: name, preferences, tags, and lead score. Purchase intent, appointment requests, and complaints are detected instantly — high-value leads are prioritised automatically.
Customer writes on WhatsApp. Webhook fires instantly.
Answers from knowledge base with your business tone.
Complex or sensitive cases are routed to a human.
Response time, resolution and lead capture in the panel.
Real conversation flows — different industries, same outcome: customer gets an answer, business gets a lead.
Conversations, knowledge matching accuracy, and direct booking results are tracked live in one panel.
Yes. We inspect your current number and Meta Business Account configuration. If eligible, we migrate you to official Meta Cloud APIs without changing your number.
No. Configuration filters route sensitive topics like billing disputes, refunds, or complaints directly to human reps along with historical chat logs.
No. The monthly fee covers the RankMate AI Assistant platform license. Meta Business Cloud API conversation fees are charged directly via your own Meta Business account.
We build the knowledge base together and ship the setup immediately. For businesses with an existing Meta Business account, same-day go-live is possible.