01
Live services
| Audit API | Operational | AI visibility analyses and report generation are working normally. |
| WhatsApp Assistant | Operational | Webhook, message queue and panel access are active. |
| Client Panel | Operational | Client reports and knowledge base management are available. |
| Email Delivery | Degraded | In local environments, email delivery is skipped when RESEND_API_KEY is missing. |
02
Maintenance policy
During planned maintenance, client messaging and panel access are protected first. Audit jobs can queue; live customer conversations come first.